Senior Pre-sales Consultant at Motadata, driving $12.5M+ in revenue influence through structured technical solutioning, enterprise ITSM architecture, and scalable SaaS adoption across mid-to-large enterprise accounts.
Measurable outcomes across hundreds of enterprise engagements spanning ITSM, observability, and multi-platform integrations.
Driving pre-sales across two flagship platforms, bridging technical depth with business outcomes for enterprise accounts across India and Southeast Asia.
Motadata is an AIOps-powered IT platform designed for modern enterprises. As the Senior Pre-sales Consultant, I own the full technical pre-sales lifecycle — from solution scoping and architecture demos to competitive battle cards and PoC delivery — for both the ServiceOps (ITSM) and ObserveOps (IT Observability) product lines.
An ITIL 4-aligned ITSM platform delivering intelligent incident, problem, change, and asset management for enterprise service desks. I architect and demonstrate end-to-end workflows tailored to each prospect's environment.
A unified observability platform providing full-stack monitoring — infrastructure, application, network, and logs — powered by AIOps for intelligent alert correlation and root cause analysis.
Over six years of enterprise pre-sales, implementation, and consulting across leading ITSM and SaaS platforms.
Leading pre-sales for ServiceOps (ITSM) and ObserveOps (IT Observability) across enterprise accounts in India and SEA. Responsibilities include technical discovery, solution architecture, PoC delivery, RFI/RFP responses, competitive intelligence, and channel partner enablement. Primary territory: Tamil Nadu & Kerala.
Four years driving pre-sales and post-sales implementation for ManageEngine's ITSM suite (ServiceDesk Plus), endpoint management (Desktop Central / Endpoint Central), and identity solutions. Built deep expertise in enterprise integrations — Azure AD, SCCM, LDAP — and delivered 500+ implementations across SMB and enterprise segments. Consistently ranked in top-tier conversion performance.
A practitioner's command of the full pre-sales lifecycle — from technical architecture to deal-closing strategy.
Scalable ITIL 4-aligned service management deployments. Deep hands-on experience designing workflows, CMDB structures, and SLA frameworks for 200–5000+ user environments.
High-conversion technical engagements influencing $12.5M+ in multimillion-dollar deals. Structured discovery → demo → PoC → close methodology with measurable win-rate outcomes.
Hands-on integration of ITSM and observability platforms with Azure AD, SCCM, LDAP, REST APIs, and third-party enterprise systems across complex heterogeneous environments.
Battle-tested positioning against ServiceNow, Jira Service Management, BMC Helix, Freshservice, and Salesforce. Ability to pivot demos in real-time based on competitive landscape shifts.
Full-stack monitoring pre-sales spanning infrastructure, APM, log management, and network analytics. Bridging NOC/IT Ops pain points to unified observability platforms.
Building and enabling channel ecosystems — joint demos, partner training, deal co-creation, and territory planning with regional resellers and system integrators.
Select engagements demonstrating measurable business impact through structured pre-sales and implementation.
Designed and implemented an ITIL-aligned ITSM framework for a large healthcare BPO spanning multiple delivery centers. Custom SLA matrices, escalation workflows, and a self-service portal dramatically reduced first-response times and ticket backlog.
Executed a rapid enterprise-scale deployment for one of India's leading general insurers. Scaled from a 60-user pilot to full 400-license production rollout within 48 hours, with zero downtime and seamless Active Directory integration.
Ongoing pre-sales engagement for a Chennai-based embedded systems firm (~450 users), channeled through partner DATA LYSI. Scoped for IT Asset Management with CMDB, covering hardware lifecycle, software license governance, and procurement workflow automation.
Technologies, platforms, and methodologies across the full pre-sales and delivery spectrum.