4+ years of experience delivering 2000+ demos, 350+ PoCs, and 500+ enterprise implementations across BFSI, Healthcare, Government & Enterprise sectors.
Download Resume View My ImpactRevenue Influenced
Demo-to-Deal Conversion
Proof of Concepts
Enterprise Implementations
Technical Demos
Client Satisfaction
Designing scalable ITSM, ITAM & ITIL solutions across cloud and on-prem environments.
70% conversion rate influencing multimillion-dollar enterprise deals.
Hands-on integration with AD, Azure, SCCM, APIs and third-party enterprise systems.
Solution positioning against ServiceNow, Jira, BMC, Freshservice & Salesforce.
Impact: 98.8% query resolution rate.
Designed and deployed ITSM & ITIL-aligned ServiceDesk Plus ecosystem.
Impact: Scaled 60 → 400 licenses in 2 days.
Led rapid deployment and enterprise license expansion.
Stakeholder mapping & requirement analysis.
ITIL alignment & architecture blueprinting.
Risk-driven proof of concept validation.
Enterprise-grade implementation & integrations.
Post-go-live monitoring & continuous improvement.
ServiceDesk Plus, AssetExplorer, SupportCenter Plus
OPManager, Site24x7, EndPointCentral
Azure AD, SCCM, ADManager, APIs
ServiceNow, Jira, BMC, Salesforce, SAP